Jack Chen (East Longmeadow)

59 Maple Street, East Longmeadow, MA 01028

Delivery Info

Delivery Fee

$2 within 4.50 miles
$3 within 5.50 miles

Delivery Minimum

$10.00

Estimated Time

Between 30 and 40 minutes

4.46starstarstarstarstar_half(303 ratings)

Menu Info & Hours

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Delivery Fee

$2 within 4.50 miles
$3 within 5.50 miles

Delivery Minimum

$10.00

Estimated Time

Between 30 and 40 minutes

59 Maple Street, East Longmeadow, MA 01028

Asian, Chinese, Vegetarian

Cash, VISA, MasterCard, Discover, AMEX

Hours of Operation

Monday

10:30 AM - 10:00 PM

Tuesday

10:30 AM - 10:00 PM

Wednesday

10:30 AM - 10:00 PM

Thursday

10:30 AM - 10:00 PM

Friday

10:30 AM - 10:30 PM

Saturday

10:30 AM - 10:30 PM

Sunday

11:30 AM - 10:00 PM

shantavia

Sep 21, 2024

3.00

Delivery driver rude and instead of knocking on door she’s yelling did you order Chinese. Receipt torn off bag, just horrible but food as always great

Lisa

Jul 12, 2023

5.00

Food is good and it is always ready when I get there!

Lisa

Jun 24, 2023

5.00

Always delicious and always ready when they say it will be!

Michael

Mar 26, 2023

5.00

Fast Delivery, very pleasant staff! Food is good!

Nixida

Feb 19, 2023

3.00

Rice is not the best to be honest! Ordered shrimp rice and count 3 pcs inside of it… other than that was just plain yellow rice… On the other hand food was fresh and served accordingly and fast!

Ben

Jan 07, 2023

5.00

Always good

Meghan

Nov 12, 2022

1.00

Not only did the food take over 2 hours and 30 minutes to arrive but the manager argued with me telling me it’s my fault because I live far away and it’s raining.

Jesse

Sep 09, 2022

5.00

Always satisfied

Dennis

Jul 02, 2022

5.00

Never disappointed

Paul

Feb 27, 2022

4.00

Food is good but only gave 2 spring roll when menu is for 3

Risé

Feb 03, 2022

3.00

Received chicken chop suet NOT the shrimp chop suet that I ordered! Order was 30 minutes late and condiments requested were not in the bag

Patrick

Feb 01, 2022

1.00

Ordered food and still didn't receive it two hours later. Called the restaurant and they said give them 15 minutes. 30 minutes later it still did not show. Wish I could just get my money back.

Jessica

Dec 25, 2021

5.00

Thank you for delivering on Christmas. We weren’t feeling well and had to cancel our plans. Grateful for your great food, and fast delivery. Stay safe

Cassandra

Nov 28, 2021

1.00

Food was cold and the driver refused to bring the order to the door due to having her child in the car with her so I had to go to her personal vehicle. Food came after scheduled del time

Buddy

Sep 17, 2021

4.00

The food was not greasy. It was very flavorful.

shantavia

Aug 17, 2021

3.00

Food always good, but delivery driver horrible knocked on my door and opened it without my permission yelling inside, no t ok and then asked if he gets a tip. I always tip during my order, but I wish

Eliana

Aug 13, 2021

2.00

Forgot the spare ribs

Daniel

Jun 30, 2021

5.00

Excellent

Edwin

Apr 05, 2021

3.00

Everything was good except the boneless spare ribs. They were actually pretty burnt this time around. This isn’t a typical issue with the restaurant but was disappointing to say the least.

Emily

Mar 24, 2021

5.00

Thank you, you guys are my favorite in the area ❤️

Edwin

Jan 15, 2021

3.00

Food was good but they definitely need to make the general tso chicken and Szechuan lo mein spicy. It had no kick at all and there was no sign of spiciness anywhere in the meal.

Matt

Jan 01, 2021

5.00

Kinda pricey but always great food

Heather

Dec 31, 2020

1.00

After 3 hours of not being delivered. we went to pick up our food only to discover it hadn’t even been started yet ..

Amy

Dec 16, 2020

5.00

Food hot, fresh and delicious!

Joi

Dec 12, 2020

4.00

Food arrived on time, fresh and hot but part of order was missing. I called restaurant and was given a credit on the item missing for next time I order.

Mollie

Dec 08, 2020

5.00

Great food and great service.

Tracy

Nov 23, 2020

1.00

Very slow

Larry

Nov 16, 2020

5.00

About a 30 min wait. Acceptable.

cheryl

Nov 09, 2020

1.00

tasteless food

Dennis

Oct 02, 2020

5.00

You are on the top of our list!

Rayshawn

Sep 29, 2020

3.00

Where my tip

Emily

Sep 21, 2020

5.00

They have great food and they have very nice staff I love ordering from them 💛

Diane

Aug 19, 2020

5.00

Very delicious as it’s been with every order so far

Dennis

Jul 24, 2020

5.00

Every dish that we have had has been great. Very satisfied.

Thomas

Jul 22, 2020

4.00

Keeps parking in my neighbors driveway

Deb

Jul 10, 2020

3.00

The beef was not very tasty.

Jason

Jun 16, 2020

5.00

I discovered this restaurant on this app by chance and I'm very thankful that I did! Jack Chen has amazing food, extremely tasty, and always perfectly fixed! The prices are extremely reasonable and their delivery service is quick and efficient!

Laura

Jun 15, 2020

5.00

Always great

Alicia

Apr 26, 2020

4.00

Super busy Saturday during quarantine but still delicious!

Tracy

Apr 22, 2020

5.00

You really could use an estimated time that the food will be ready.

Lisa

Apr 20, 2020

5.00

Love Jack Chen so much

Thanh

Dec 05, 2019

3.00

Very slow delivery. Waited almost an hour for it to arrive and starving.

Marii

Oct 27, 2019

5.00

Extra sauce Please !! And please bring Menus

Ben

Oct 25, 2019

5.00

Always fast service and ready in a timely manner especially on a busy night. Although my boneless spareribs were burnt.

Ginny

Oct 08, 2019

4.00

Fresh and delicious.

Tracy

Aug 11, 2019

2.00

The food is always good but the delivery took almost 40 minutes. I've had Jack Chen delivery here in under 30 minutes before. That is way too long.

The 40

Jul 14, 2019

3.00

So literally over the last 5 deliveries, I asked for cutlery, plates, napkins and hot mustard. Not one of those times did that come. Otherwise, the food is awesome

Maria

Jun 26, 2019

3.00

They forgot my white rice which kind of sucks because General Tso’s is not the same without rice. Kind of disappointing. The kids enjoyed their food though.